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NETSCOUT [NASDAQ: NTCT]: A Proactive Approach To Infrastructure Monitoring

CIO VendorAnil Singhal, Founder, President & CEO As an avid innovator, Anil Singhal, founder, president and CEO, NETSCOUT has always been passionate about improving the efficiency and effectiveness of network operations in real-time with deep insights into all aspects of the IT infrastructure under any condition. Having credited with numerous innovations in the network traffic monitoring and analysis, Singhal’s entrepreneurial vision began with co-founding NETSCOUT, a provider of application and network performance management solutions. With the wake of the new age of IT environment where both cloud and on-premise business model work simultaneously, NETSCOUT helps companies to have a robust infrastructure monitoring in place, while providing transparency, visibility and deep insights into an organization's IT infrastructure.

Holistic, Actionable Insights

Through NETSCOUT, Singhal introduced the patented technology— Adaptive Service Intelligence (ASI)—which is prevalently used by multi-million dollar enterprises to identify potential issues way before they start adversely affecting any of the critical business functions. NETSCOUT’s ASI technology not only provide organizations with operational insight necessary to drive competitive differentiation, but also helps them in their transition into the virtual world, the cloud and beyond. NETSCOUT, today has made ASI at the core of all its offerings, since organizations realize that the networks will be at the heart of businesses in the future. ASI technology allows organizations to have a centralized view of service delivery regardless of platform, architecture, OS or application. “ASI derives its power from the traffic data—the truth behind every network,” says Singhal. Organizations need to analyze reason behind the issues and also examine the direct transactional traffic traversing the network; and ASI makes this possible. ASI converts traffic data into the ‘intelligent’ metadata in real-time, which can then be used for service assurance, cyber security, Business Intelligence (BI) and big data analytics.

The company’s patented technology provides trusted and comprehensive real-time insights into performance of the network, applications and user communities. All these capabilities enable CIOs and other IT staff members to predict, preempt, and resolve network and service delivery problems while facilitating the optimization and capacity planning of the network infrastructure.

ASI derives its power from the traffic data—the truth behind every network


“By viewing the overall traffic patterns and analyzing transactional data, organizations can better understand what network and other service delivery infrastructure components can handle, and where they need to expand or compress the computing or bandwidth,” notes Singhal. The most tangible ROI delivered by NETSCOUT’s products is the time savings to IT staff—a by-product of fast problem resolution. Superior reporting and planning capabilities along with improved business productivity and reduced operational expenses are some of the other perks that customers experience after deploying NETSCOUT’s solutions.

The Full Power of IP Intelligence

The ever-evolving threat landscape, along with trends such as cloud computing and the Internet of Things makes today's enterprise network complex than ever, and gaining visibility into what’s going on where is harder to figure out. NETSCOUT offers its InfiniStream platform to provide organizations with the essential visibility and real-time analysis of network and application performance management. The robust platform is powered by ASI technology, which proactively collects and analyzes massive amounts of data to give even the largest, most dynamic networks comprehensive internal visibility and protection. Coupled with this, the network and application analysis capabilities offered by NetScout provide deployment-proven valuable insight into the dynamic nature of data, voice and video services running across modern IP networks. They also protect the clients against service outages and assure a high quality user experience.

NETSCOUT’s nGeniusONE platform enables IT organizations to dramatically improve service quality and evolve their service management model from a reactive approach—that responds to complaints—to a more proactive model—that enables IT to get in front of problems before they become problems. Consequently, IT organizations can assure the delivery of services from data center to the desktop while freeing up scarce resources to spend time on more strategic initiatives. A Service-Centric Approach, the traditional bottom-up triage methodology based on multi-vendor silo-specific Network Performance Management (NPM), Application Performance Management (APM), and log data analytics tools is ineffective and does not offer service-centric triage capabilities to IT organizations. This approach relies on data, which is spread across multiple, disparate tools, and therefore, conceals the holistic real-time end-to-end view of the multi-tier service delivery infrastructure and the interrelationships and dependencies across its components.
NetScout’s Service Delivery Management solutions address these limitations and bring rapid return on investment to IT organizations with proactive service triage methodology. This top-down methodology is based on one cohesive, consistent set of metadata for enterprise-wide services generated by the patented ASI technology, and offers a meaningful and contextual view of all interrelationships and dependencies across all service delivery components in physical, virtual, and hybrid environments. It allows IT to detect service degradations in real-time and before large number of users is impacted. Consequently, IT organizations can become more agile, effectively manage their health, better leverage their existing investments, and roll out new services with confidence. It also helps them simplify managing the operations, while reducing performance issues and costs.

A Frontier in IT Infrastructure Monitoring

According to Singhal, NETSCOUT’s success and leadership philosophy is proven by the number of customers and employees that have been with them for many years. Under Singhal’s leadership, NETSCOUT has grown substantially in the past three decades. He has also played an instrumental role in several strategic acquisitions that have fortified and enhanced the company's technology, customer base and go-to-market capabilities. Leveraging a global direct sales force and a strong network of partners around the world, NETSCOUT's comprehensive, sophisticated and widely-deployed service-delivery management portfolio toolset is being used by top-tier Fortune 500 corporations. The target industries include financial services, healthcare, Internet, manufacturing, retail, technology, telecommunications, and utilities. In the public sector, NetScout provides professional services for its federal government customers to help them meet the Security Technical Implementation Guides and Trusted Internet Connection specifications.

"Overall, we continue to make important progress to further evaluate our value proposition with both enterprise and service provider customers"

Recently, the company has been recognized as a winner of the Open Networking User Group (ONUG) Fall 2017 Innovation Awards for Monitoring and Analytics, since it provides organizations with smart data and analytics that can help organizations extend visibility into applications running in either physical or virtual data centers, or in the cloud. Since “Smart data” is arguably the best source of data for service assurance and business analytics, NetScout plans to take its rich legacy forward by offering most advanced solutions to make organizations more effective, secure and productive. “Overall, we continue to make important progress to further evaluate our value proposition with both enterprise and service provider customers and help them advance a wide range of digital transformation initiatives, including virtualization and the cloud,” concludes Singhal.